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Privacy Policy &Terms of Service

Our Commitment to Your Privacy​

 

At SPARKLE LLC, safeguarding your privacy and the security of your personal information is paramount. This Privacy Policy meticulously outlines how we collect, utilize, disclose, and protect your data when you engage with our services and website.

1. Information We Collect

  • Personal Information: When you request our services or communicate with us, we may collect personal details such as your name, address, email address, and telephone number.

  • Non-Personal Information: To optimize your online experience, we may gather non-identifiable data, including your browser type, operating system, and website browsing patterns.

2. How We Use Your Information

  • Service Provision: To effectively deliver and manage the cleaning services you request.

  • Communication: To keep you informed with service updates, respond to your inquiries, and provide comprehensive customer support.

  • Service Enhancement: To analyze data that enables us to refine our services and improve the functionality of our website.

3. Information Sharing and Disclosure

  • We uphold a strict policy of not selling or renting your personal information to external parties.

  • We may share necessary data with trusted partners who assist us in the operation of our business and the delivery of services to you. These partners are bound by stringent confidentiality agreements.

  • We may disclose information if legally mandated or when necessary to protect our rights, safety, and property.

4. Data Security

  • We employ robust security measures to shield your personal information from unauthorized access, alteration, or disclosure.

  • Please understand that while we strive for the highest standards of security, no internet transmission method is entirely infallible, and absolute security cannot be guaranteed.

5. Your Choices: Opt-Out

  • You retain the right to opt out of receiving promotional communications from us at any time.

6. Media Release Policy

  • As part of our service operations and promotional efforts, SPARKLE LLC may take photographs and videos of completed cleaning services.

  • These images and videos may be used on our website, social media platforms, and other promotional materials to showcase our work.

  • Your Right to Opt-Out: You have the right to decline the use of any media captured at your property. Please inform our team before or during the service if you do not wish for photographs or videos to be taken or used. Your preferences will be respected.

7. Updates to This Privacy Policy

  • We may periodically update this Privacy Policy to reflect changes in our practices. Any revisions will be promptly posted on this page, along with an updated effective date.

8. Contact Us

Should you have any questions or concerns regarding this Privacy Policy, please do not hesitate to contact us at:

Phone: 1(866)-797-7079

By utilizing our services or website, you signify your consent to the terms outlined in this Privacy Policy.

Terms of Service

These Terms of Service ("Terms") govern your engagement with the services and websites of SPARKLE LLC. By scheduling a service with us, you unequivocally agree to these Terms.

1. Acceptance of Terms

Your booking of any cleaning service constitutes your full acceptance of these Terms of Service.

2. Service Agreement

Upon scheduling a cleaning service, you agree to the following:

  • To provide accurate and complete booking information.

  • To ensure unobstructed access to the designated property at the mutually agreed-upon time.

  • To provide a minimum of 24 hours' advance notice for any rescheduling or cancellations.

3. Liability and Damage

  • We exercise the utmost diligence and care while cleaning your property.

  • Please note that we are not liable for any pre-existing damage or damage that occurs as a result of standard and reasonable cleaning procedures.

  • Any claims for damage allegedly caused by our services must be reported to us within 24 hours of the service completion.

4. Use of Services

  • Our cleaning services are exclusively intended for residential and commercial cleaning purposes.

  • Any misuse of our services, including but not limited to fraudulent booking attempts, may result in immediate service refusal.

5. Modifications to Terms

  • We explicitly reserve the right to update or modify these Terms of Service at any time without prior notice.

  • Your continued utilization of our services following any such modifications signifies your implicit acceptance of the revised Terms.

6. Contact Information

For any inquiries or concerns regarding these Terms of Service, please contact us at:

Phone: 1(866)-797-7079

Revised January 2025

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